System Guide


Importing Bank Statements
Where to import Bank Statements
Transfer between Bank Accounts
Payment Statuses

Bulk transacting and Dealer instructions

Creating a New Price for instruments that deals in amount only
Last client notification on 100% sell
Fund Class Mergers
Bulk transfer Out and Transfer In
Automated Job Scheduler


Adding a Custodian
Loading a Bank Account on a Custodian
Linking a Custodian Bank account on a Currency Instrument Account
Setting up the transaction bank account of the Asset holder Custodian
Linking a Custodian Bank account on a Deposit Cash Instrument’s Instrument Account
Setting up the Deposit bank account of the Owner Custodian
Linking a Custodian Bank account on a Withdrawal Cash Instrument’s Instrument Account
Setting up the Withdrawal bank account of the Owner Custodian


Linking a Dealer
Dealing an Instrument through different Dealers

Dealing through different Deposit, Transacting and Withdrawal Account

Creating a Deposit Cash Instrument
Creating a Withdrawal Cash Instrument
Doing a Cash Instrument Transfer

Dealing through a Trading Account

Setting up a Trading Account
Importing a Trading Account Statement
Buying through a Trading Account
Selling through a Trading Account


Add and Allocate Distributions
Money market interest allocation
SARS file for Dividend Withholding Tax (DWT)

Entities: Persons and Companies

Adding and Editing a Person
Adding and Editing a Company
Adding and Editing a Brokerage
Adding and Editing an Adviser
Adding and Editing a Distributor
Adding a Dealer
Merging duplicate persons
Importing investors


Adviser Fees

Setting and Overriding Adviser Fees
Received Adviser Fee Options
Sharing Adviser fees
Doing an Ongoing Fee Run
Pay Out Advisers

General about Fees

Investor Account Fee Options
Notes on Fees

Platform Fees

Setting and Overriding Platform Fees
Sharing Platform fees

Transaction – and Deal Fees

Setting up Transaction Fees
Application of Transaction – and Deal Fees

Amortisation of Initial Fees

Amortised/Early surrender fee Instrument
Activating Amortisation
Amortisation on an Investment Instruction
Viewing Amortisation

Group Administration

Login as employer administrator
Signing In
Amend Employee Details – Contribution Amounts and Status Changes
Adding New Members
How to Setup a ‘Helper’ Email Address
Printing the Application Form and Investment Overview
Monthly Contribution Submission
Printing an Invoice
Manage group contributions
View and add instruments available for selection by members
Filtering on Client Groups


Import historical transactions

Instructions: Invest, withdrawal and switch

Adding, Editing and Cancelling Instructions
Source of funds for investment instructions
Model Portfolio Rebalance
Withdrawal restrictions
Switch instructions
Sending transaction notifications
Change Instruction Descriptions

Instrument Provider and Collective Investment

Setup Collective Investment Schemes
Asset Allocations
Add a new Instrument
Duplicate CIS’ and merging them
Underlying assets of a CIS (composed portfolio instruments)
Importing fund holdings
Add an Instrument Provider
Instrument Providers and Instruments
Changing Instrument Providers on a CIS

Instrument Statements

Updating Instrument Statement Balances
Statement balance transactions

Insurance Instruments

Insurance Instruments
Insurance Instruments on the Investor Account
Calculating Insurance Premiums and – Benefits
Free Cover Benefits

Investor Accounts (Portfolios)

Statuses of investor accounts

Investment manager fee calculations

Monthly fee process
Import Market Values
Import Rebates
Import Performance Fees and Service Charges
View Imported Values
Setup Default Fee Structures on New Instruments
Fee Calculation Variables for a Month
Minimum CIS Fee Across Fund Classes
Fee Calculation
Giving a Fund Manager Online Access
Fund Manager Online View
Releasing monthly fees

Model Portfolios

Adding a Model / Wrap fund
New instruction to Platform Provider
Platform Provider model/wrap instructions
New Tracker split
Import Tracker splits from MorningStar

Multiple Currencies

Capturing Exchange Rates
Forex Exchange in Multi-currency Investment

Online Application Processes

New Business Wizard
Additional Application Process

Portfolio Instruments

Portfolio Instruments and Composed Investor Accounts
Pricing of a Portfolio Instrument
Set and Capture the Price for all Portfolio Instruments


Adding a Product


New Investment Process
Debit Order Collection
Recurring Investment Process (Diagram)
Debit Order Process (Diagram)
Under and overselling of amount withdrawals
Instruments that deal in amount only
Recurring Withdrawal Process
Cash-only recurring Withdrawals
Ongoing Fee Process

Reports, Statements and Certificates

Generate Contribution Certificates (Tax Certificates)
Investor Statements
Detailed Investor Accounts per Instrument Provider
Automatic Distribution of Statements by Email
Price Growth on Statements

Supplier Accounts

Why Supplier Accounts
Supplier Accounts and Instrument Accounts
Instrument Statements and – Statement Balances
Adding an Instrument Account

System Emails

Setup workflow email address

User and user management

Creating a New User
Making an existing person a User
Activating a New User
Register as a user
Setting permissions on a User


** Please note the following:
Specifications and information in this guide are, to the best of our knowledge, correct at the time of publishing. Since regular deployments are done, with enhancements and new functionality, the information in this guide is subject to change without prior notice. Therefore, FinWorks cannot be held responsible for errors or omissions.