Change payment amount on a withdrawal

When manual matching a payment for a withdrawal, it is possible to match an amount that is different to what was “requested”. This applies to case where payments are done outside of the system and interest was included in the payments or if for some other reason a different payment amount was paid out to the client.

Users can now override the amount of the payment with the sum of the bank entries selected when matching the payment.

If the amount/s match exceed the available cash on the account a warning message will appear when trying to match the amount.

When selecting ‘match’, a warning message will appear if there is not enough cash available on the account to accommodate the payment, the payment will however still be matched.

NOTE: This functionality is only available to users with the global permission ‘Override paid amount for withdrawal’

Due to the possible repercussions of paying out more than what is available on the account (possible losses for the Financial services provider) the permission should be given selectively to users.

Last Updated on 3 years ago by Antoinette Van Meyeren