Investors may have a negative balance on a cash instrument for various reasons, one of which could be a debit order reversal, or a tax due being bigger than expected and the investor still being paid the expected amount as an adhoc payment. Whatever the reason, you can clear this negative balance by initiating an adjustment of units to the Working Portfolio, and then doing a cash adjustment from the Working Portfolio back to the investor. In essence, the investor is funding this negative balance by “selling” units to the Working Portfolio of another instrument that has sufficient value to fund the negative balance. The net effect on the Working Portfolio is zero since the value of the adjustment of units to the working portfolio, will be equal to the value of cash adjusted from the Working Portfolio back to the investor.
For clients, please ask Finworks support to execute this on your behalf, this is only accessible to Finworks support users.
Navigate to Instruments main menu -> All Instruments -> more actions -> Negative Investor Instruments. On this page there is an Instrument Account column, if you click on the link you will be taken to that investor’s account where there is a negative balance.

From that instrument account -> more actions -> you can select Clear Negative Balance:


Following this being executed successfully, the following would’ve been done:
This feature will first try to adjust the full negative balance of the cash instrument from one instrument account, and if that instrument account doesn’t have enough value it will try from the next instrument account until the negative balance is cleared, with a limit of 5 instrument accounts per cycle. The sequence of instruments that it will prioritize is as follows:
Here are the transactions on the investor’s cash account, where the cash is adjusted to the investor’s account to clear the negative balance, and note the positive balance:

Here is an example of a transaction to adjust units from the Investor’s instrument account to the working portfolio, to fund the adjustment of cash back to the investor:

Last Updated on 11 months ago by Adrienne Dill