Payment statuses

Payments are created on the system for:

• Payments to Dealers / Bulk Traders for Buys
• Payments to clients when they withdraw money

Payment Status

• Ready For Payment: Payment created with Bulk Processes-> Dealer Instructions-> Create Dealer Instructions or through a matched Dealer Sell Instruction
• Paying: Status moved to Paying through Banking -> Payment Batches -> Create Payment File (the system then waits for you to import into online banking and external process to the system)
• Paid: Payment matched through importing online statement OR by manually matching an outgoing amount on the statement to the payment (if you manually paid not using the system and used a different reference)

Banking administrators that import, approve and release the payments via online banking CAN check and approve payments by comparing their online payments daily against the Banking -> Payment History.

Another way to see this is though:

• Bulk Processes -> Dealer Instructions (From + To date = Today) with Status Processing
• Instructions -> Waiting for Payment = withdrawal payments to clients where the Dealer Sell instruction has been matched.

Payment reference

The Payment reference is set per Custodian

Navigate to System -> Custodians -> Select a Custodian -> Custodian Card -> View Details -> Payment reference*

Last Updated on 6 years ago by Tinus Burger