If you create a new product and import the first bank statement:
a. Make sure you have ALL the bank account entries on the bank statement
OR
b. Manually add a first bank entry for the opening balance.
See this article onĀ Bank Import formats catered for to see which formats we currently have available.
Once imported you cannot “update” the bank account by importing the same transactions again with different amounts. We do not allow you to import bank entries prior to already existing entries.
New entries must follow upon old entries. We identify duplicates by amount, description and date and will ignore these. We also do a check on the running balance to make sure this matches with the bank statement.
The import format is set on the instrument account of the bank account.


Last Updated on 12 months ago by Adrienne Dill