Getting Started

Getting Started Index (Select an option)

 

 

Getting Started Options

 

Accounts

Adding Client Groups
Client Groups on Dealer Instructions
Send emails/sms to client classification subgroups

 

Banking

Importing Bank Statements
Bank Import formats Catered for
Steps to download a statement in FNB online
Where to import Bank Statements
Recipient bank reference
Money Transfers
Cancel a Money Transfer
Search Money Transfers
Unmatch partially matched Money Transfer
Cancel completed/Done money transfers
Payment Statuses
Allow Payment and Transfers from Cash Instruments
Sell cash flow instrument on instrument
Deposit account on a Product
Distribute Charges on Bank account
Setting up Bank charge rates for Money transfers
Bank charges on money transfers between Cash Instruments
Interbank transfer bank charges
Split payment and transfer batches for linked bank accounts
Matching multiple instrument instructions to a single payment in a payment batch
Upload Bank entry retrospectively
Netting off money transfer transactions single currency
Exchange cash with working portfolio instead of doing a money transfer
Change payment amount on a withdrawal
Methods of Payment
Mobile Bank Account Type
Automated Matching of Deposits
Rematch deposits on client instructions
Unmatch payments/deposits on confirmed instrument instructions
Match deposits in bulk

Bulk transacting and Dealer instructions

Creating a New Price for instruments that deals in amount only
Last client notification on 100% sell
Fund Class Mergers
Bulk transfer Out and Transfer In
Automated Job Scheduler
Retry Failures on Automatic Email Statements Job
Retry Failures on External Processing Queue Job
Bulk Recurring Investment changes
Allocation to investors in dealer instruction
Confirming Dealer Instructions Using ‘Exchange Shortfall of Units for Cash’
Buying small amounts unlikely to allocate
Finswitch Instruction file to send to Management Company
Creating a user on Finswitch for Realtime integration
Import Finswitch investor Instructions
Import JSE Contract Notes
Allowed price tolerance
Filters available when creating dealer instructions
Cashflow for dealer instruction
Estimated daily flows report
Fundamental per Transaction Type file

 

Custodians

Explaining Custodians

Adding a Custodian
Loading a Bank Account on a Custodian
Linking a Custodian Bank account on a Cash instrument Account
Setting up the transaction bank account of the Asset holder Custodian
Setting up a Custodian Bank account to buy into
Add Public holidays to a Custodian
Flexibility to do adjustments and manual matching across custodians
Move client to a product with a different owner custodian

 

Compliance

Compliance Requirements & Investor Compliance
Brokerage does own investor compliance
Setting up Requirement Types
Requirement type and/or option and relationship owner type
Requirement Type rules
Compliance Requirements on a Person, Company or Investor account
Compliance Requirements on Instruction level
Override Compliance
Employee compliance dependant on compliance of Employer Company
Authorisation of instructions on Non-compliant entities
Import Requirements Settings

 

Dealers

Linking a Dealer
Dealing an Instrument through different Dealers

 

Dealing through a Trading Account

Setting up a Trading Account
Importing a Trading Account Statement
Buying through a Trading Account
Selling through a Trading Account
Override trading account instrument

 

Distributions

Distributions
Distribution Options
Add and Allocate Distributions
Money market interest allocation
Cash Instrument interest/distribution
Flexibility on cash instrument interest/distributions
Add Distribution split categories
Setup Split category information
Setup Withholdings tax percentage
SARS file for Dividend Withholding Tax (DWT)
SARS e-filing data for payment of DWT
Rebate Distributions
Total Return Reinvestment Option
Reducing a withholding tax on a specific distribution
Dividend and Interest Withholding tax for any tax resident type
Distributions on instrument accounts with zero balance on investor account
Instructions resulting from cash distributions
Distribution clarity on rounding errors
Include accrued distribution on a 100% withdrawal mid month on a money market
Default distribution options
Money market distribution where money market is linked to a portfolio instrument

 

Entities: Persons and Companies

Adding and Editing a Person
Adding and Editing a Company
Adding and Editing a Brokerage
Remove a brokerage role from a company
Adding and Editing an Adviser
Deactivating an Adviser
Adding and Editing a Distributor
Adding a Dealer
Merging duplicate persons
Role conditions for merging of entities
Set tax exemption on a Person or Company
Fixed tax rate on an entity
Calculate tax on withdrawal to take other accounts into consideration
Setting up a revenue service company
Contact Persons
Change Request
Setting up Relationships
Make address line and Country compulsory on addresses
KYC Risk Assessment
Wizard Risk Assessment
Risk Assessment High-Risk FATF Countries
Card settings on adviser and brokerage
Industry type and Occupation industry

 

Export Transaction Data Job

Details on the export transaction data job

 

Adviser/Brokerage License Compliance

Setting up adviser/brokerage license categories
Linking License categories to products and instruments
Add licenses to Adviser/brokerage
Application of licenses categories

 

Fees

 

Adviser Fees

Setting and Overriding Adviser Fees
Received Adviser Fee Options
Doing a Fee Run
Pay Out Advisers/brokerages
Advisor Fee Maximums
Advisor Fees on Suspended Instruments
Setup Fee Provision Instruments
Adviser Dashboard
Detailed Adviser fee calculation report
Combine Adviser Fee Portfolios on brokerage
Accrued Fees (Not Accrued)
Including or Excluding Adviser Fees on Cash Instruments
Setting a Brokerage Minimum Amount when paying fees
Cancel Initial Admin/Advisor fees

 

General about Fees

Fee Control Account
Investor Account Fee Options
Notes on Fees
Annual Fees – take order
Fee run – Earliest from date
Setting up Fee Types
Add Fee Types on a Product
Applying a minimum fee
Add Fee descriptions
Sharing Fees
Overriding Fees
Changing ‘First system fee date’ on a Contract
Different Fee Reports
Set/Remove of fees on Instrument with import
Set VAT rate
VAT on Fees
Ad hoc Fees
Multiple Initial fees
Taking of initial fees
Fee accrual on accounts with negative holdings in fee period
Accrued fees report
Reverse Ongoing Fee transaction
Specify product for fee portfolios
Default first system fee date on a Product
Overriding Fees on Brokerage and Adviser
Fee accrual from first cash transaction or first non cash transaction

Performance Fees

 

Platform Fees

Display of Platform Fees on Investor Account Card
Setup Annual Platform fee discount

 

Transaction – and Deal Fees

Setting up Transaction Fees
Application of Transaction – and Deal Fees

 

Amortisation of Initial Fees

Amortised/Early surrender fee Instrument
Activating Amortisation
Amortisation on an Investment Instruction
Viewing Amortisation
Amortisation on Fixed Term Contracts
Cancel amortisation

 

Portfolio Management Fees

Portfolio management fees

 

Group Administration

Contact person access to Employer groups
Login as employer administrator
Signing In
Amend Employee Details – Contribution Amounts and Status Changes
Adding New Members
Reviewing New Members in Bulk by Adviser
How to Setup a ‘Helper’ Email Address
Printing the Application Form and Investment Overview
Monthly Contribution Submission
Printing an Invoice
Manage group contributions
View and add instruments available for selection by members
Specify insurance instrument defaults on a group scheme
Default instrument allocation depending on age
Filtering on Client Groups
Adding Voluntary Contributions
Export Employer group members
Link Employer groups
Email notifications on groups
Archive Inactive Employers
Employer Holdings Report
Employer Nature of business
Adviser Settings on Employer Groups

 

Imports – more

Import historical transactions
Import Fund Holdings
Import Unitised – and Money market Instruments
Import Contracts
Import investment instructions for model portfolios
Import Asset Allocation figures
Importing Tab-delimited Files
Import Employers
Ability to link an authorised signatory to a contract via an import

 

Instructions: Invest, withdrawal and switch

Adding, Editing and Cancelling Instructions
Source of funds for investment instructions
Portfolio Rebalance
Notes displayed on Portfolio rebalance
Model rebalance on a model client account with instructions in progress
Withdrawal selection options
Withdrawal restrictions
Last Withdrawal with outstanding fees
Changing commencement date on Recurring Withdrawals (temporarily)
Bulk confirmation of tax amounts on recurring withdrawals
Payout interest on partial withdrawals
Switch instructions on a Contract
Sending transaction notifications
Change Instruction Descriptions
Stopping a buy instruction
Confirm units before payment is received
Minimum Investment Instruction amount
Override Minimum Recurring Investment Instruction Amount on Employer
Create dealer instruction before money transfer is completed
All transactions on an instruction
Workflow Tasks
Amount settled in period on Instrument Instructions
Net off cash flows on Instrument Instructions
Viewing net off instrument instructions
Second level authorisation on withdrawal instruction if amount above X
Investor instruction receive source
Duplicate Instructions on an investor contract
Instrument Selection on a new investment
View and change initial fee shares on investment instructions
Take initial adviser fee implicitly
Import Instructions in Bulk

 

Instrument Providers, Collective Investment Schemes and Instruments

Collective Investment Schemes
Adding a Collective Investment Scheme
Adding Asset Classes
Regulation 28
Asset Allocation on CIS – Intended Maximum Limits
Asset Allocation on CIS – Actual Asset Allocations
Per issuer validation on Regulation 28
Adding an Instrument Class
Adding a new Instrument
Sharia Indicator on Instrument
Change Instrument Kind
Duplicate CIS’ and merging them
CIS composed portfolios
Adding an Instrument Provider
Instrument Providers and Instruments
Changing Instrument Providers on a CIS
Set Instrument Provider Graph display
Removing an Instrument
Decimal places for price and units on instrument
Maturity value on Bonds
Update Instrument Prices
Finswitch Realtime Fund Price Imports
Finswitch Realtime Prices Import Job – Schedule and Setup
Export Prices
Can take fees from an instrument
Instrument cut-off time
Clear Negative Balances on Instrument Accounts

 

Instrument Statements

Updating Instrument Statement Balances
Statement balance transactions
Import Combined Statement For Multiple Supplier Instrument Accounts
Unit Reconciliation

 

Insurance Instruments

Insurance Instruments
Setting Defaults on the insurance instrument
Insurance Instruments on the Investor Account
Calculating Insurance Premiums and – Benefits
Insurance Instrument Costs and Fees
Free Cover Benefits
Add Benefit Description to Member Benefit Statements
Insurance Rate Tables
Insurance benefit cease date
Change benefit description
Create a default instruction group on a product
Instruction groups on importing and adding accounts
Transaction flows on Insurance

 

Interest

Create and Update Interest Rate Set
Interest Calculator
Applying Interest
Tax on Withdrawal
Setup Interest Withholdings Tax
Override Interest on Instruction
Interest on Group Contributions
Setting up a Sliding Scale

 

Investor Accounts

Statuses of investor accounts
Add and Remove Account Status descriptions
Preferred Currency on Investor Accounts
Card Settings on Investors
Limit Cards and – views on adviser and his/her clients
Life Assured on investor accounts
Asset Allocation graph card
Archive documents
Archive contracts
Rename Instrument on Account
Different default Bank accounts
Definition of a Client account
Increment Account/Portfolio numbers
Cash Provision
Change adviser on an account

 

Contracts instead of Investor Accounts

Contracts and mixed Model portfolios
Movement between Client Accounts
Pot component system
South Africa-Over 55’s opting into the two pot component retirement system
100% withdrawal/transfer out on a client account in a contract
Debit order Reversals on a contract buying into different client accounts
Manage available Investor instruments on contract level
View on contracts classified as administrator and advisers
Transactions on Investments in contracts with more than one client account

 

Investment manager fee calculations

Monthly fee process
Import Market Values
Import Rebates
Import Performance Fees and Service Charges
View Imported Values
Setup Default Fee Structures on New Instruments
Fee Calculation Variables for a Month
Minimum CIS Fee Across Fund Classes
Fee Calculation
Giving a Fund Manager Online Access
Fund Manager Online View
Releasing monthly fees

 

Model Portfolios

Adding a Model / Wrap fund
Linking a Model Portfolio
Model Portfolio Rebalance
New instruction to Platform Provider
Platform Provider model/wrap instructions
New Tracker split
Import Tracker splits from MorningStar
The behaviour of a “Closed to New Business” fund within a model
Removal of a Model Portfolio

 

Multiple Currencies

Capturing Exchange Rates
Forex Exchange in Multi-currency Investment
Forex groups

 

Online Application Processes

New Business Wizard
New Client Take On Process
Additional Application Process

 

Portfolio Instruments

Creating Portfolio Instruments and Composed Investor Accounts
Pricing of a Portfolio Instrument
Set and Capture the Price for all Portfolio Instruments
Set Cash Flow instrument on Portfolio Instrument
Internal switch into Portfolio instrument

 

Products

Adding a Product
Adding a Product/account to an Investor
Removing a Product/account from an Investor
Move account to a different Product
Age at entry calculation method
Maximums on Tax free Products

 

Processes

Once Off Investment Process
Once Off Withdrawal Process
Switch cash between Custodian bank accounts (investor account)
Internal Switch Process
Unit Transfer In Process
Unit Transfer Out Process
Cash Transfer In Process
Change units and price on Transfer in/out
Recurring Investment and Debit Order Process
Debit order Batch Statuses
Natwest automatic debit order upload and confirmation download
NamPay automatic debit order upload and confirmation download
Unsuccessful debit order bank responses report
Cancel and resubmit a debit order instruction
Recurring Investment Process (Diagram)
Debit Order Process (Diagram)
Recurring Withdrawal Process
Cash-only recurring Withdrawals
Debit Order Reversal and Re-matching

Electronic Collection by the Administrator and statuses
Ongoing Fee Process
Under and overselling of amount withdrawals/switches
Instruments that deal in amount only
Amount remainder threshold for 100% under sell
Direct Client Dealing (single currency)

Recurring Investments and Withdrawals

Last recurring withdrawal
Pay full amount on recurring withdrawals and once off withdrawals
Set number of Recurring investments
Day of month on Recurring instruction
View Recurring Instruction in a list of Recurrences
Change Recurring instruction
Commencement date on a non-business day
Recurring Investment when Account is made inactive
Clearance period on debit Orders
Automatic Escalation on Recurring instruction
Apportioning of amounts on recurring withdrawals
Adjust a withdrawal’s sells so that investor gets correct annuity payment
Prevent shortfalls on annuity payments selling ETF’s
Fields to complete when transferring a Living Annuity into the system to ensure tax calculations take previous payments and PAYE into account
Notification Messages on Recurring Investments
Recurring Switches

 

Reports, Statements and Certificates

Generate Contribution Certificates (Tax Certificates)
Logo on statements and certificates
Add Statement Notes and Footer
Investor Statement Defaults
General statement settings
Investor Statements
Cover letter for investor statements
Detailed Investor Accounts per Instrument Provider
Automatic Distribution of Statements by Email
Password Protect Documents
Price Growth on Statements
Calculations on Investor Statements
Administration Fee Rates on Statements
Interest and Dividends Certificates
Setup format for Interest and Dividends Certificates
Capital gains Tax certificates
Contribution Certificates
Contribution certificate Notification
Add Fund PAYE – and Tax number to Custodian
Set up for SARS files for IT3s’, Contributions and PAYE Recon and applicable variables
Setup of a contribution certificate
Delete Certificates to Regenerate
Add notes to Tax certificates
Add director information to Tax Certificates
Export – and Import Contracts
Export Contract Holdings
Export – and Import Fee Splits
Documents Report
Policy Documents
Certificates Income Tax – SARS PAYE Recon File
SARS BRS Code 3915 – Retirement Fund Lump Sum Benefit
SARS source codes for lump sum withdrawals
Communication Preference
Add attachment to statement jobs
Bulk Exits
Setup for Automatic Exchange of Information Reports
Generate automatic Exchange of Information reports
Download Detailed Accounts per product
Instrument Performance Comparison
Instrument Performance Comparison for Months
Debit order reversal notification letters
Setup a BND report
BND Report
Fund Fact Sheets
Welcome Letter Setup
Generate Welcome Letters
Surrender letter setup
Generate and email surrender letters
Generate SARS interim and annual IT3 files
Custodian Report for Bonds with an once off strike date
Fee Statement
Fee statement defaults
Generate Payslips for Annuity Income Payments
Trustee report
Generic and Product Forms
Valuation report
Change tax date on distributions and withdrawals with tax
Cash Recon on Instrument Instructions report
Quote Document on an investor account
Available instruments setup for quote documents
Fee Types displayed in individual quote document
Gain and loss certificate on offshore structured products
Instruction purpose on statement defaults and Active Instructions Card
Combined statements on contracts classified as administrator contracts
View Online Confirmation
Instrument Holdings Changes report
Combined statements
Brokerage Transaction flow report
Compliance And Risk Report

 

 

 

Financial Needs Analysis

Needs Analysis – Cash Flows
Card Settings on Investors
Tax Table, Rates and Assumptions
Needs Analysis Defaults
Additional Information – Person
Setting up Balance Sheet Groups
Needs Analysis – Balance Sheet

 

Supplier Accounts

Why Supplier Accounts
Why Instrument accounts
Supplier Accounts and Instrument Accounts
Instrument Statements and – Statement Balances
Adding an Instrument Account
Default buy bank account on Instrument account
Instructions on Instrument accounts

 

System Emails and SMS’s

Notification Messages

Setup workflow email address
From Email Address

Editing Notification Messages
Overriding Notification messages

Notification Message HTML

User and user management

Creating a New User
Making an existing person a User
Activate a New User
Allow registration on login page
Register as a user
Product Viewer
Setting permissions on a User
User Types/Roles
Global and Group Permissions
User Permission Groups for Global Permissions
Add or remove visible contracts
User Messages & Communication
Reset all user passwords
How to test what a user has access to
Two Factor Authentication (2FA)
How to pull a User Audit Data Report
How to make a User type an Internal or External User

Automatically Activating users on Test

 

General

Using GitLab

 

** Please note the following:
Specifications and information in this guide are, to the best of our knowledge, correct at the time of publishing. Since regular deployments are done, with enhancements and new functionality, the information in this guide is subject to change without prior notice. Therefore, FinWorks cannot be held responsible for errors or omissions.

Last Updated on 1 month ago by Antoinette Van Meyeren